Michael H. Pinkerton works with brands and operators to staff their virtual worlds with outsourced moderators and customer support teams. He also consults on child safety, design, and community engagement strategies. He founded the Association of Online Community Moderators and is a member of e-Mint, an international group of online community professionals. His experience includes over a decade of practicing law in the areas of commercial litigation and intellectual property. He lives in New Orleans with his wife, four young children, and 35 Webkinz.